When will my order be delivered?
1. The estimated delivery time at the time your payment or transaction is processed in our online store is 2 to 5 business days, on days of high demand it could take longer than usual. Shipments are made by DHL, shipping times and costs will depend on your national or international destination.How long does it take to process my order?
1. After placing your order, the estimated time is 1-2 business days to process your order. After that it will take 1-3 days for the order to reach your hands, this will depend on the shipping service in the parcel and your place of residence.
2. All orders and shipments are handled from our warehouse, remember that we do not ship during weekends.
3. Please allow extra time for your order to be processed during peak sales seasons and holidays.Will I be charged taxes or any additional fees?1. The prices found on our website already include normal national taxes, such as VAT. And by not crossing any international zone if you are in Mexico we do not have the responsibility to pay import or export taxes, in case your order is international you must cover customs expenses, so we are in the correct use of the law with customs or authorities corresponding.Support Email: faq@kanaus.com
