When will my order be delivered?

1. The estimated delivery time at the time your payment or transaction is processed in our online store is 2 to 5 business days, on days of high demand it could take longer than usual. Shipping times and costs will depend on your national destination.

How long does it take to process my order?

1. After placing your order, the estimated time is 1-2 business days to process your order. After that it will take 1-3 days for the order to reach your hands, this will depend on the shipping service in the parcel and your place of residence.

2. All orders and shipments are handled from our warehouse, remember that we do not ship during weekends.

3. Please allow extra time for your order to be processed during peak sales seasons and holidays.

Support Email: faq@kanaus.com